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What are the issues related to account settings?

Invalid username

If you enter an invalid username, you will be taken back to the login page. Check that you’ve entered the correct username and try again. If you’re still experiencing login issues, please email your concern to ithelpdesk@benilde.edu.ph, include an alternate email (not your Benilde mail) and attach an image of your Benilde ID card.

Forgot password

If you forgot your password, please email your concern to ithelpdesk@benilde.edu.ph, include an alternate email (not your Benilde mail) and attach an image of your Benilde ID card.

Password reset

To reset your password, please email your request to ithelpdesk@benilde.edu.ph, include an alternate email (not your Benilde mail) and attach an image of your Benilde ID card.

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